Telecommunications

Telecom

Disruption is Real

  • Highly competitive industry disrupted by rapid developments & frequent technology changes.
 
  • Pace of disruption and change resulting in ever-increasing talent shortage & skills gap.
 
  • Huge cost pressures create a paradox – Increasing training needs & declining L&D budgets.
 
  • Frequent regulatory changes and increasing compliance needs make tradeoffs difficult.
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  • High customer expectations – From omni-channel experiences to Gold Standard service.

Top Skills by 2025*

Artificial Intelligence

Cloud Computing

Cybersecurity

Big Data Analytics

Text, Image & Voice Processing

Internet of Things