EdCast LXP: Revolutionizing Talent Experience in Telecom Industry
Talent Experience and Telecom Industry
- Telecom has been one of the most dynamic and challenging sectors to work in. Rapid regulatory changes, fierce competition, and increasing consumer expectations keeps employees always on their toes.
- One cannot rest on their past learning and experiences in this ever-changing environment. Thus, teams and companies have to be proactive by designing programs that extend learning beyond the fixed hours, adapt a culture of continuous learning and make learning personalized to the needs of the learner. Also, to do this seamlessly.
- L&D teams will need latest and advanced tools and tech stack that can help drive upskilling at scale.
Significant Challenges Faced By The Industry
Frequent Regulatory Changes
Frequent regulatory changes and growing compliance needs make tradeoffs difficult.
Increasing Knowledge Gap
The Increasing pressure to create a complete ecosystem with a limited L&D budget.
Evolving Customer Expectations
Customers are looking beyond omnichannel experiences and are expecting Gold Standard Service.
How Does One Tackle These Challenges?
Identify, Evolve, Attain
- Coming to identification first; It is time to understand the gaps in your current learning ecosystem.
- The next step in the process is evolution. Have a comparative study of your contemporaries in the industry. This will help you understand the industry trends and customer requirements better.
- Based on your analysis, the next step is to update your internal skill training and talent support systems to make them more advanced and in sync with the present-day requirements. In addition, L&D interventions have to evolve from being top down & HR centric to bottom-up and learner centric.
- The strong foundations set earlier will help attaining the targeted goals easily.
Why Should You Choose EdCast To be Your Digital Transformation Partner?
EdCast offers a unified Talent Experience Platform delivering Learning Experience, Skilling Experience & Career Mobility capabilities to leading Telecom companies across the world.
Our customers include multinational giants across the globe seving billions of consumers in forty plus countries.
How Do We Do It
Well, there aren’t any complex permutation combination formulas. We follow a few simple approaches to transform the learning experience of our clients & make them future-ready. Here is what goes into doing it.
- We provide Mobile First, Personalised learning to our clients
- Emphasize learning in the workflow for ease of understanding
- Empowering learners by providing them with choices and control over the process
- Create a knowledge exchange network for the organization
- Provide Content in the context of the solutions they are seeking
- Provide Real-Time analytics and Performance Support for seamless learning
Customers who Vouch For Us
